This was my 1st time there and my last. While the place was clean and the lady was nice. My dogs were there 5 hours for a groom . I know things happen so that part wasn’t what bothered me. The part that bothered me was the fact that my dogs came home and drank about a half gallon of water like they were left in crates for 5 hours with nothing. One of my dogs face had a mole cutoff ( in which they told me and apologized) but when I got home I noticed blood on the floor and noticed that they had clipped his nail where the quik is and now he won’t stop bleeding and they never even mentioned that. It was a horrible and traumatic experience for me and my fur babies .
This is a great location! The receiving area is spacious, warm, clean and inviting. There's a spacious bench and a coffee bar! The front office staff is friendly and welcoming. Plus, the pricing is competitive and reasonable. As for the groomers, we met Nicole, and she seems very sweet. My husband and I have been taking our Morkie to Amanda, the owner, for two and a half years (since well before she opened Hotdog Grooming & Day Spa). We chose to continue taking our dog to her after she opened this new facility because she has consistently done a great job making our boy look presentable and cute, is always personable, pleasant, patient, attentive, and all around awesome! She also completes his grooming and spa treatments in the time frame specified. As an added bonus, our dog approves; that is, while he absolutely hates baths, he loves Amanda enough that getting groomed is an exciting adventure for him every time! He just got groomed today and looks as dapper as ever! If you're looking for a groomer that you can trust to care for your pet like family while making him/her look his/her best, I highly recommend you check out Hot Dog Grooming & Day Spa! It's the perfect place to spoil your four-legged friend!
My dog Jillian went in today as a walk in and they were able to help us immediately! We got personalized service - the groomer took care to talk with me about her individualized needs! She came out a happy dog smelling SO good! Her nails are perfectly trimmed! Full groom for $60 plus shedless treatment - it’s $75 at our vet! Great service! We’ll be back!
My dog Jillian went in today as a walk in and they were able to help us immediately! We got personalized service - the groomer took care to talk with me about her individualized needs! She came out a happy dog smelling SO good! Her nails are perfectly trimmed! Full groom for $60 plus shedless treatment - it's $75 at our vet! Great service! We'll be back!
The staff is so friendly and always happy to help! My fur baby, KEKE, just got her first “spa” day today and was very pleased with it. Can’t wait to take her back in 3-4 weeks